Unlimluck Casino Privacy Policy

This Privacy Policy explains how Unlimluck Casino collects, uses and protects your personal data when you create an account, play games or use our services. We take privacy seriously and aim to be clear about what information we hold, why we process it and how you can exercise your rights. Please read the sections below to understand the types of data we collect and how we handle it.

Types of data we collect

We collect several categories of information to provide and secure your account.

Personal data

This includes name, date of birth, contact details (email and telephone), proof of identity and address supplied for verification, and payment details used for deposits and withdrawals. We also keep records of correspondence with our support team.

Technical data

We collect device and connection information such as IP address, browser type, operating system, device identifiers, screen resolution and session data. We may also record crash logs and performance metrics to maintain service quality.

Transactional and activity data

We store records of deposits, withdrawals, wagers, game history, bonuses applied and promotional activity. We also keep logs of account events such as logins, password changes and security alerts.

How we use your information

We use your data to operate your account, process payments, verify identity, prevent fraud, and meet legal obligations. We also use aggregated and anonymised data to improve our services, troubleshoot issues and produce reports. Where relevant, we may use data to send service messages about your account and to respond to your enquiries.

Data protection practices

We apply technical and organisational measures to protect data against unauthorised access, loss and misuse. Access to personal information is limited to authorised personnel and third-party providers who perform services on our behalf. We retain data for as long as necessary to fulfil operational needs, satisfy legal obligations and resolve disputes.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable functionality, analyse site performance and deliver relevant content. Some cookies are essential for our services to work, while others are optional and used for analytics or marketing. You can manage cookie settings via your browser or our cookie control panel where available.

Information sharing and third parties

We share personal information with trusted service providers who assist with payments, identity verification, fraud prevention, customer support and hosting. We may also disclose data where required by law or to protect our rights. Third parties will only process data for the purposes we specify and under contracts that require appropriate safeguards.

User rights

You have the right to request access to the personal data we hold about you, correct inaccuracies, request restriction of processing, or ask for deletion where applicable. You may also object to certain types of processing and request a copy of personal data in a portable format. To exercise these rights contact our support team via the account interface.

Access, correction and deletion

To update or delete your information sign in to your account and use the profile settings, or contact support through the site. We will respond to legitimate requests in a timely manner and may need to retain some information as required by law or to complete outstanding transactions.

Privacy policy updates

We may update this policy to reflect changes in our services or legal obligations. Material changes will be posted on our site with an updated effective date. Continued use of our services after changes constitute acceptance of the revised policy.