Responsible Gambling

We are committed to safer gambling and to helping you keep play enjoyable and under control. Our approach is practical: we provide clear tools, guidance and options so you can choose limits that suit your lifestyle and stop play whenever you need to.

Player protection principles

We put player safety first by offering transparent controls, prompt support and easy ways to pause or close an account. We expect all customers to play responsibly and we reserve the right to intervene if we see behaviour that suggests harm. Our goal is controlled play and informed choices, not promotion of extended or risky play.

Activity-control tools

You can manage your activity from your account. Controls are available to set deposit, loss and session limits, to request time-outs and to close your account temporarily or permanently. Use these tools at any time to adjust how often and how much you play.

Deposit limits

Set daily, weekly or monthly deposit limits to cap spending. Limits are adjustable in your account settings; changes may take effect immediately or after a short delay to prevent impulsive increases. If you need assistance setting or lowering a limit, contact our support team via live chat in your account.

Loss limits

Loss limits let you specify the maximum amount you are prepared to lose over a chosen period. Applying a loss limit helps protect your bankroll and keeps play within a predictable range. You can review and reduce loss limits at any time; raising a limit may require a cooling-off period.

Time limits and session controls

Manage how long you play by setting session timers and daily time limits. Session reminders will alert you when a session reaches its set duration, helping you take regular breaks and keep play balanced with other activities.

Self-exclusion

If you need a longer break, self-exclusion allows you to close access to the site for a defined period or permanently. During self-exclusion your account will be disabled and we will not accept wagers from you. To start self-exclusion, use the account settings or contact live support for guidance.

Signs of problematic behaviour

Look out for signs such as increasing time spent playing, chasing losses, borrowing to gamble, hiding activity or neglecting daily responsibilities. If you notice these patterns in yourself or someone you care for, take action early by applying limits, taking a break or seeking support.

Tips for maintaining control

Practical steps include setting and sticking to deposit and time limits, using session reminders, gambling only with disposable income, avoiding credit to gamble and taking regular breaks. Discuss limits with friends or family if you need extra accountability.

Professional help and support organisations

If you need more support, contact recognised organisations such as GamCare, BeGambleAware or your local health services. These organisations offer confidential advice, self-help tools and treatment options. If you require immediate assistance, please seek local emergency services or your healthcare provider.